Welcome to Mill Stream Surgery website
We hope you will find our new website useful. We would welcome any comments you have - you can send these to us using the link at the foot of the 'Contact details' page.
Routine opening times
|Monday||8.30am - 6:00pm|
|Tuesday||8.30am - 6:00pm|
|Wednesday||8.30am - 6:00pm|
|Thursday||8.30am - 6:00pm|
|Friday||8.30am - 6:00pm|
|Saturday||8.30am - 10.15am|
For further information please click here
For urgent problems when the surgery is closed please phone 111
Benson Patient's Panel
13th - 19th May is Mental Health Awareness Week - Mental Health Matters! We have arranged a talk by Young Minds Oxfordshire to address the issues surrounding self-esteem, body issues, relationships and the anxieties that arise from them. This will be on Wednesday 15th May at 7.30pm in the Parish Hall. Everyone, whether a parent, grandparent, carer or young person is welcome to attend. Contact email@example.com for more information.
The local pharmacy has been undergoing a few changes and the Patients' Panel has compiled a survey to seek your views on pharmacy services generally. Please complete the simple survey here - there are only 9 questions and it should take no more than 2 minutes of your time:
On the morning of Saturday 8th June the Panel are arranging an event in conjunction with the Benson Nature Group and St Helen's Church. For details of this and other future plans please read our newsletter here:
Current Waiting room TV campaigns
Over Oxfordshire many waiting rooms now have televisions in them with campaign information for patients. Below are some of the ones currently being shown. Click play on any of the videos you wish to watch.
Text Messaging News!
As part of our continuing commitment to confidentiality and in line with the new data protection regulations which come into force from 25th May 2018, we are making some changes to our text messaging service.
In order to continue receiving your test results and appointment reminders by text you will now need to OPT IN to this service. To opt in please go to our website and complete the consent form.
Please be aware if you have children aged 0-15 years old
From May onwards, the practice will be moving any mobile phone number contact details that belong to a parent/guardian into the 'emergency contact details' section of their medical records. If that parent/guardian is registered at the practice as a patient and updates their mobile phone number/email, it will now automatically update their childs record as well. Children aged 0-15 years old will therefore, automatically be opted out of the text messaging service. Parents/guardians wishing to continue using the service will need to opt their child back in. Once a child reaches 11 years old, the opt out will occur again and parents/guardians will need to request reminders get sent to them for any appointments made for their child at the point of booking. Any queries please speak to the practice.
For young people aged 16-17 years old
From May onwards, the practice will be moving any mobile phone number contact details that belong to a parent/guardian into the 'emergency contact details' section of a 16-17 year olds medical records. The practice may need to check with any 16-17 year old patients that the mobile number we have on our records belongs to them specifically. The text messaging service will only continue automatically if we have confirmation the mobile belongs to a 16-17 year old personally, or if they give consent for the text messages to continue being sent to the agreed parent/guardian. Parents/guardians mobile numbers will be automatically opted out of the service otherwise.
Mobile numbers on more than one patients record
From May onwards, the practice will be looking to identify mobile phone numbers that are currently held on more than one patients individual contact details. Where these numbers are identified, they will be automatically opted out of the text messaging service and a note will be made on each patients record, that we have a duplicate mobile phone number. We would kindly ask that any patients that share a mobile number get in touch, as we need permission from everyone, before we can opt the phone number back into the text messaging service. Please accept our apologies for any inconvenience this may cause.
To update your personal contact details please complete a form from reception or visit our website
To update your personal contact details please complete this form
For further details on accessing online appointments, repeat prescriptions and your medical record please see you 'Electronic Records and Online Services' page
Friends and Family Test
(Site updated 16/07/2019)