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Please note that on Thursday 5th December the surgery will be open for urgent appointments only. If you need to see a doctor urgently on that day, please phone the usual number, 01491 838286,  and you will be asked to call a mobile number to speak to the Duty Doctor.

This is an all-staff training day which forms an essential part of our year. Thank you for your understanding.

Text Message Consent Form

Welcome to Mill Stream Surgery website

We hope you will find our new website useful.  We would welcome any comments you have - you can send these to us using the link at the foot of the 'Contact details' page.

Routine opening times

Monday8.30am - 6:00pm
Tuesday8.30am - 6:00pm
Wednesday8.30am - 6:00pm
Thursday8.30am - 6:00pm
Friday8.30am - 6:00pm
Saturday8.30am - 10.15am
For further information please click here  

For urgent problems when the surgery is closed please phone 111



4PM - 7PM

Please make an appointment by phoning our Reception team on

01491 838286

This clinic is for patients aged 65 or over, and for those who are 18 to under 65 who have:

  • diabetes
  • chronic heart, lung, renal, liver disease
  • a suppressed immune system
  • a permanent household member with a suppressed immune system
  • asthma requiring continuous inhaled steroids, or have had an exacerbation requiring steroid tablets
  • had a stroke or TIA
  • pregnant at any stage of your pregnancy
  • if you are a carer
  • if you are 65 by 31st March 2020

Children aged 2 and 3 years on 31st August 2019 will be eligible for the nasal flu vaccine and will be invited by text or letter to receive this in surgery only. We will not be offering immunisation of children at our adult flu clinics.

Children aged 4 - 10 years old will be eligible for the nasal flu vaccine as part of the universal programme offered in schools - this will not be provided by the surgery.

Children aged 11 - 17 years old that fall into an AT RISK category eg asthmatic or diabetic, or who have a suppressed immune system, will be eligible for the nasal flu vaccine and will be invited by text or letter to have this in surgery.


We are now using Chain SMS to message our patients

Chain SMS is a system which allows us to easily send text messages to patients. It means we can be much more proactive about some communications, messaging you quickly and securely, so you are not waiting around to hear from us!

Some examples of how we might use it:

  • test results
  • reminders or notifications
  • letting you know we tried to call
  • sending you advice at the end of a consultation

The practice name will always be at the bottom of the message. You won't be able to reply to them. Please help us to help you by keeping your number up to date. If you don't want us to contact you this way, please do let us know.

Current Waiting room TV campaigns

Over Oxfordshire many waiting rooms now have televisions in them with campaign information for patients. Below are some of the ones currently being shown. Click play on any of the videos you wish to watch.



Text Messaging News!

As part of our continuing commitment to confidentiality and in line with the new data protection regulations which come into force from 25th May 2018, we are making some changes to our text messaging service. 


In order to continue receiving your test results and appointment reminders by text you will now need to OPT IN to this service. To opt in please go to our website and complete the consent form.


Please be aware if you have children aged 0-15 years old

From May onwards, the practice will be moving any mobile phone number contact details that belong to a parent/guardian into the 'emergency contact details' section of their medical records. If that parent/guardian is registered at the practice as a patient and updates their mobile phone number/email, it will now automatically update their childs record as well. Children aged 0-15 years old will therefore, automatically be opted out of the text messaging service. Parents/guardians wishing to continue using the service will need to opt their child back in. Once a child reaches 11 years old, the opt out will occur again and parents/guardians will need to request reminders get sent to them for any appointments made for their child at the point of booking. Any queries please speak to the practice.


For young people aged 16-17 years old

From May onwards, the practice will be moving any mobile phone number contact details that belong to a parent/guardian into the 'emergency contact details' section of a 16-17 year olds medical records. The practice may need to check with any 16-17 year old patients that the mobile number we have on our records belongs to them specifically. The text messaging service will only continue automatically if we have confirmation the mobile belongs to a 16-17 year old personally, or if they give consent for the text messages to continue being sent to the agreed parent/guardian. Parents/guardians mobile numbers will be automatically opted out of the service otherwise.


Mobile numbers on more than one patients record

From May onwards, the practice will be looking to identify mobile phone numbers that are currently held on more than one patients individual contact details. Where these numbers are identified, they will be automatically opted out of the text messaging service and a note will be made on each patients record, that we have a duplicate mobile phone number. We would kindly ask that any patients that share a mobile number get in touch, as we need permission from everyone, before we can opt the phone number back into the text messaging service. Please accept our apologies for any inconvenience this may cause.


To update your personal contact details please complete a form from reception or visit our website

To update your personal contact details please complete this form

Mill Stream Surgery Privacy Notice


For further details on accessing online appointments, repeat prescriptions and your medical record please see you 'Electronic Records and Online Services' page

Friends and Family Test




(Site updated 01/11/2019)
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