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Noticeboard

Patient Participant Week 4th - 9th June 2018

Text Message Consent Form


Shingles Vaccine Clinic

19th April 2018

3.45pm - 5.00pm

Appointment only


Travel vaccination currently unavailable

Welcome to Mill Stream Surgery website

We hope you will find our new website useful.  We would welcome any comments you have - you can send these to us using the link at the foot of the 'Contact details' page.

Routine opening times

Monday8.30am - 6:00pm
Tuesday8.30am - 6:00pm
Wednesday8.30am - 6:00pm
Thursday8.30am - 6:00pm
Friday8.30am - 6:00pm
Saturday8.30am - 10.15am
For further information please click here  

For urgent problems when the surgery is closed please phone 111

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TEXT MESSAGING - NEWS!

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As part of our continuing commitment to confidentiality and in line with the new data protection regulations which come into force from 25th May 2018, we are making some changes to our text messaging service. 

In order to continue receiving your test results and appointment reminders by text you will now need to OPT IN to this service. To opt in please go to our website and complete the consent form.

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Please be aware if you have children aged 0-15 years old

From May onwards, the practice will be moving any mobile phone number contact details that belong to a parent/guardian into the 'emergency contact details' section of their medical records. If that parent/guardian is registered at the practice as a patient and updates their mobile phone number/email, it will now automatically update their childs record as well. Children aged 0-15 years old will therefore, automatically be opted out of the text messaging service. Parents/guardians wishing to continue using the service will need to opt their child back in. Once a child reaches 11 years old, the opt out will occur again and parents/guardians will need to request reminders get sent to them for any appointments made for their child at the point of booking. Any queries please speak to the practice.

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For young people aged 16-17 years old

From May onwards, the practice will be moving any mobile phone number contact details that belong to a parent/guardian into the 'emergency contact details' section of a 16-17 year olds medical records. The practice may need to check with any 16-17 year old patients that the mobile number we have on our records belongs to them specifically. The text messaging service will only continue automatically if we have confirmation the mobile belongs to a 16-17 year old personally, or if they give consent for the text messages to continue being sent to the agreed parent/guardian. Parents/guardians mobile numbers will be automatically opted out of the service otherwise.

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Mobile numbers on more than one patients record

From May onwards, the practice will be looking to identify mobile phone numbers that are currently held on more than one patients individual contact details. Where these numbers are identified, they will be automatically opted out of the text messaging service and a note will be made on each patients record, that we have a duplicate mobile phone number. We would kindly ask that any patients that share a mobile number get in touch, as we need permission from everyone, before we can opt the phone number back into the text messaging service. Please accept our apologies for any inconvenience this may cause.

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To update your personal contact details please complete a form from reception or visit our website

To update your personal contact details please complete this form

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Mill Stream Surgery Privacy Notice

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Most travel vaccinations are not a core NHS service and it is currently done at the surgery as an additional service to our patients. Currently, we have no availability due to staff leave and patients may be asked to seek an alternative during this time. 

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For further details on accessing online appointments, repeat prescriptions and your medical record please see you 'Electronic Records and Online Services' page

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Friends and Family Test

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Patient Panel Noticeboard

'Matters of Life and Death - Planning for the Future'  event held on 12th May 2018 in the Parish Hall attracted some 150 people. The aim was to get people talking about the end of life and the steps we can take to ensure our wishes are respected, and so bring peace of mind both to ourselves and our families. From the buzz and chatter in the hall it looked like we achieved our objective. Thanks to all who helped make this a great success.

Our next project is to celebrate 70 years of the NHS. We'd like to hear about your experiences of this unique and wonderful health service so please contact bensonpatientpanel@gmail.com with your stories.

Next meeting: Monday 4th June 2018 at 7.30pm at the surgery

Next event: Celebrate 70 years of the NHS on 5th July 2018 at 3-5pm at the surgey

(Site updated 05/06/2018)
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