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Welcome to Mill Stream Surgery website

We hope you will find our new website useful.  We would welcome any comments you have - you can send these to us using the link at the foot of the 'Contact details' page.

Friends and Family Test

We are now offering you the opportunity to give brief feedback on our surgery by completing the Friends and Family Test.  This will help us to improve our services.  Click on the following link below to access the brief survey - Friends and family test.

Text reminders

We are pleased to announce that we are introducing a text message reminder service for our patients. This will include

o   Appointment reminders

Texts will be sent when you book an appointment and 2 days before your appointment. Please be aware that if you cancel or change your appointment you may still receive text reminders for the original appointment which you should ignore

o   Test results available

Texts will be sent once your results have been checked by a doctor. Please be aware that tests are sent to several laboratories and take differing lengths of time to process. If you have more than one test done you may receive a text reminder for each individual result.

It is vital that we have your correct number on our records – if you need to update your mobile phone number please let us know at the surgery.

We think text reminders will be very beneficial to our patients but if you have a strong objection to text reminders please let us know. We would appreciate any feedback from patients once the new reminders system is in place.

Electronic patient records and online access

Please see below to book appointments or order repeat prescriptions.  To find out more about our arrangements regarding national NHS initiatives and viewing your medical record online please click here.

Urgent problems when the surgery is closed

The urgent number to call when the surgery is not available is 111.

Opening times

Monday8.30am - 6:00pm
Tuesday8.30am - 6:00pm
Wednesday8.30am - 6:00pm
Thursday8.30am - 6:00pm
Friday8.30am - 6:00pm
Saturday8.30am - 10.15am

 

Accessibility

There is wheelchair access into the surgery. The toilet is equipped for disabled patients.

Viewing your medical record online

We now have this facility available to our patients. If you are interested please ask at reception.

Booking / cancelling appointments and requesting repeat prescriptions online

To make appointments and order repeat prescriptions on line you will need to register with Patient Access (formerly EMIS Access) - contact the surgery and we will give you registration details. To use Patient Access each member of the family needs to have their own password and PIN for confidentiality reasons.

If you wish to book a nurse appointment online please read the information  on the appointments page first - otherwise for doctor appointments or to cancel any appointment please follow the link below.

(Site updated 22/05/2015)
Order your repeat medicationsPatient SurveyCancel your appointmentAccess Appointment SystemSign up to the newsletter
 
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